Customer Support

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customerserviceOur 24 hour response capability ensures a dedicated team of skilled service engineers are available worldwide for planned services or emergency call outs. We also offer a service exchange scheme and in-house repair service with comprehensive warranty.

The global network of Regulateurs Europa agents and distributors provide a truly worldwide service facility.

24 Hour Helpline

For technical assistance anytime.

Telephone:
UK +44 (0)1206 875 409
NL +31 5050 19888
Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Regulateurs Europa offers 24hr emergency assistance from both the UK and the Netherlands.

Spares

Regulateurs Europa holds a large amount of spares at its factories in the UK and the Netherlands. A network of Independent Service Facilities holds stocks of genuine spare parts. To ensure that you are using Regulateurs Europa genuine spare parts contact your nearest service facility.

World-wide Service

Regulateurs Europa has a team of Field Service Engineers to install, commission, repair or maintain Regulateurs Europa’s products. All the Engineers are trained in Regulateurs Europa products and their applications.

Overhauls

We offer overhaul facilities at both our Netherlands and UK sites for a range of manufacture of governors. Regulateurs Europa only use genuine spare parts on any governor overhauls.

We offer overhauls for the following manufacture of governors:

  • Regulateurs Europa
  • Woodward
  • Zexel
  • Diesel Kiki

Governor Service Exchange Facility

In both the UK and Netherlands we offer a range of Regulateurs Europa service exchange governors. If you have maintenance problems and cannot return the governor for an overhaul then call the Customer Support department to discuss the Service Exchange options that are available or arrange a service engineer.

Preventive Maintenance Contracts for:

  • Control Systems
  • Diesel Power Stations

Regulateurs Europa offers mechanical/electrical maintenance for diesel power stations.

World-wide Network of Independent Service Facilities

Regulateurs Europa has a network of authorised service facilities that are experts in the fields of governor maintenance and repair.

For the maintenance of your current product or an up-grade to the latest products please contact Regulateurs Europa or your nearest Service Facility.